QCC Information Technologies

"Our Mission"

     QCC Information Technology Department (ITD)  provides technological leadership to enable the mission and priorities of the College. QCC ITD maintains a stable and efficient environment, and works collaboratively with the campus community to provide innovative, contemporary and accessible technology; enabling the students, faculty and staff of Quinsigamond Community College.

"Our Guiding Principles"

• Ensure the stability of Mission Critical Systems. *
• Ensure the technology facilitates the mission of the College.
• Develop an environment of partnership and teamwork with our end-user constituencies.
• Ensure technological currency.

"Our Priorities"

1. Stability & Security of the Infrastructure & Mission Critical Systems*

2. Technical Support for Existing Systems (Translation - It doesn't work please fix it)

3. Application Assistance for Existing Systems (Translation - How do I...)

4. Developing New Technologies & Applications

* A "Mission Critical System" is a system that is required to continue the business of the College. (e.g. CARS [Jenzabar CX], Network Systems, Blackboard [Distance Education], Email)