^_______ ENG255 Index | Course Schedule | Assignments | Glossary | Chronology of Stories | Story Themes   ^_______

Frequently Asked Questions for Online Learning

1. How do I get technical support?
2. How do I get help with assignments?
3. What are the AUP and Netiquette?
4. How much work can I do offline?
5. Do I have to collaborate with other students?
6. How is my work evaluated?

How do I get technical support?

• Self-Help FAQ

• Call Louise at (508) 854-7511 or email lhamelin@qcc.mass.edu to make an appointment for some personal help with the online environment.

• Email lmshelp@qcc.mass.edu

• Call 800.569.6505

• Connect to live chat 

How do I get help with assignments?

HELP is available from:

• Instructor: sbooth@qcc.mass.edu
• The files linked at the top of this page. 
  You may print them to simplify your work and remind you of deadlines.

What are the AUP and Netiquette?

A college or service provider's Acceptable Use Policy outlines rules and procedures that govern appropriate use of computers and networks. Students are expected to abide by this policy.

AUP normally includes these points:

• Federal and/or state laws regarding transmission of offensive materials and consequences for any inappropriate or illegal activity
• Users must take personal responsibility for email communication,  recognize that email is not guaranteed to be private, and follow Netiquette.
• Downloading software and recreational use of computers are sometimes prohibited. 

Netiquette for Email and Discussion Forums:

• Sign your email messages.
• Include a subject heading.
• Forward messages only when appropriate and when writer would allow.
• Quote judiciously when replying and be concise.
• DO NOT SHOUT (write in all caps).
• Do not flame (write vindictive personal attack), and if you are flamed do not flame in return.

Back to Top

How much work can I do offline?

This course, like many online courses, requires some online discussion and collaboration via email and the class WebBoard. Students need to log in at least three times weekly to check announcements and new WebBoard messages. It's also essential to note deadlines for all assignments.

The files or handouts for printing are designed to assist you in studying offline. The readings and essays, of course, would be done offline.

Back to Top

Do I have to collaborate on a project?

This course does require collaboration through participation in discussion forums. You may collaborate for the assigned interpretations which are submitted to the WebBoard. Students are responsible to note deadlines for these assignments. 

How is my work evaluated?

See evaluation criteria. 

Plagiarism is unacceptable. It is easy to copy and paste material from web sites and equally easy to find the source of plagiarized material through search services. All assignments must be written in your own words, and quotes and sources must be acknowledged according to MLA documentation.

Back to Top

Copyright ©2001 Quinsigamond Community College
Revised: April 21, 2007

^_______ ENG255 Index | Course Schedule | Assignments | Glossary of Terms | Chronology of Stories | Story Themes | FAQs for online learning ^_______

sbooth@qcc.mass.edu (Sheila Booth)
http://www.qcc.mass.edu/booth
508 854-7456