Alden Library Staff Borrowing FAQ


The QCC staff are most welcome to use the Alden Library and we want to make using the library easy for you. Most of our circulation policies are determined by the CWMARS consortium but we can sometimes make local exceptions to better serve you. Please ask!

 

Why do I need an Alden Library account?

 

How do I get a library account?

 

What Alden Library materials may I check out?

 

How long may I borrow books or videos?

 

How many books may I check out?

 

What’s a delinquent account?

 

How do I borrow a book from another C/WMARS library?

 

Is it possible for me or my students to use other Worcester area college libraries that are not in CWMARS?

 

What if I want to borrow from a Massachusetts state-supported college which is not in C/WMARS or ARC?

 

What is the Virtual Catalog?

 

How do I go about borrowing materials from libraries outside of the Commonwealth?

 

What do I do if I can’t find what I need?

 

 

Why do I need an Alden Library account?

The Alden Library is a member of CWMARS, a library network serving over 140 libraries in central and western Massachusetts. The shared online catalog is the gateway to the Alden Library with its collection of 50,000 items, and allows access to over 1.4 million items owned by the CWMARS network. In addition, the Alden Library provides hundreds of full text periodical and reference databases provided by the state or purchased with library operating funds. In order to check out materials from the Alden library, order books from other libraries, and access the many online databases from home, you must have a current Alden Library card with a barcode attached.

 

How do I get a library account?

Stop by the Library circulation desk (HLC - 2nd floor) to register for a library account. In addition to using it to check out books and videos, the barcode on your library card is your passport to remote (home) access to all of the Alden Library's online reference and periodical databases. You will need to present a current QCC Staff ID to obtain a barcode which is good for a year. It's quick and easy!

 

If you do not have a current QCC Staff ID you will be issued a temporary card good for three months only. In this case, please be prepared to show a photo ID and we will have to look you up to verify that you are currently employed this semester. We will then issue you a temporary library card.

 

Please remember not to let another individual check out materials using your library card. If materials are lost or damaged, the account of the person whose card was used will be billed for replacement charges.

 

What Alden Library materials may I check out?

  • Circulating books
  • Non-print items (videos and DVDs) are for library use only.
  • Reference books and periodicals (popular magazines, professional journals, newspapers) do not leave the library. Ask at the library circulation desk if you need help photocopying articles from these items.

 

How long may I borrow books or videos?

  • QCC Staff may check out circulating books for three weeks with one three week renewal. If the book is for a work related project, please speak with the Circulation Manager to arrange for a longer borrowing period.
  • Books are subject to recall if needed by a QCC student or another QCC faculty member.
  • Departing staff are expected to return all library materials, including interlibrary loans, on or before their final day of employment.

 

How many books may I check out?

  • QCC Staff may check out a total of 20 books at one time.
  • No books may be checked out if your library account is delinquent.

 

What’s a delinquent account?

  • The account of any borrower with a book which is more than three weeks overdue will be considered delinquent.
  • There are no fines for overdue books but no additional books will be checked out to borrowers with overdue or lost books.
  • Delinquent borrowers will receive a bill for the cost of the book plus a $10 processing fee which will only be cleared by returning the book or paying for it. Out-of-print books will be billed at the rate of $30 for hardback and $10 for paperback.
  • Books which are returned but are damaged beyond being useable will be handled as lost.
  • Lost books which have been paid for and are subsequently found in good condition may be returned for credit for replacement fees (not processing fees) without time limitation.
  • Checks for replacement costs and applicable fees for lost or damaged books belonging to other libraries must be made out directly to the originating library. The QCC Circulation Manager will mail the check directly to the other library.

 

How do I borrow a book from another C/WMARS library?

  • Any currently registered Alden Library patron may place an online request for any book which is available for circulation in the C/WMARS system. Request information on this process from the librarian at the Reference desk.
  • Due to the size and diversity of C/WMARS, services may vary at member libraries. QCC students, faculty, and staff who are planning to travel to use the services at another C/WMARS library are encouraged to check with that library before making a special trip. C/WMARS public libraries will often require that Alden Library patrons register for a public library card in order to check out materials.
  • QCC students, faculty and staff who use their current QCC library card to check books out of another C/WMARS library are subject to the originating library’s rules regarding fines and loan periods.
  • Any C/WMARS book can be returned to any C/WMARS library.
  • Fines for books borrowed by QCC patrons from C/WMARS libraries that collect fines can be paid in any C/WMARS public library.
  • Checks for lost or damaged books belonging to other libraries must be made out directly to the originating library. The Alden Library Circulation Manager will mail the check directly to the other library.

 

Is it possible for me to use other Worcester area college libraries that are not in CWMARS?

Most of the colleges in Worcester are in the Academic and Research Collaborative (ARC), a consortium of central Massachusetts academic libraries.

 

  • In order to borrow from other ARC libraries, currently registered Alden Library patrons must obtain an ARC card from the Alden Library Circulation Manager. ARC cards will only be issued to QCC students, faculty and staff whose Alden Library accounts are not delinquent.
  • QCC staff and students have borrowing privileges from other ARC academic libraries (except Clark University and the University of Massachusetts Medical School) when they present the ARC card and their current valid QCC student or faculty/staff ID. 
    • QCC staff or students wishing to borrow a specific book from Clark University must take an ALA form for a specific book from the Alden Library and present it to the Clark University Library circulation desk with her or his ARC card and current valid QCC faculty or student ID.
    • The University of Massachusetts Medical School does not participate in the ARC cross borrowing program for students or faculty.
  • Materials borrowed from other libraries are subject to the originating library’s rules regarding fines and loan periods.

 

What if I want to borrow from a Massachusetts state-supported college which is not in C/WMARS or ARC?

  • The Massachusetts Conference of Chief Librarians of Public Higher Education Institutions (MCCLPHEI) have agreed to extend borrowing privileges to any current faculty or staff member or currently registered student of any other MCCLPHEI college.
  • QCC students, faculty and staff must present a current valid QCC ID card and have a current Alden Library account which is not delinquent..
  • Each MCCLPHEI institution has its own borrowing policies which may differ from QCC policies. QCC library patrons using other libraries will need to abide by the guest library policies and may want to call ahead to determine what those policies are.

 

What is the Virtual Catalog?

After you have searched the QCC holdings in the online catalog, the “All Central MA Libraries” link, and the CWMARS Union Catalog, another place to try is the Virtual Catalog. This resource is a network of all the Massachusetts networks. It is important to remember that many large private colleges are not in a network. You are most likely to be successful finding a book in the Virtual Catalog if you know exactly the book you need.

 

 

How do I go about borrowing materials from libraries outside of the Commonwealth?

Use interlibrary loan (ILL) to request materials not available in a Commonwealth library. We can borrow books for you from libraries all over the country and around the world. You must have a current QCC Staff ID and a current Alden Library account.

  • An Interlibrary Loan Request Form is available on the Alden Library Website. ILL request forms are also available at the Reference Desk.
  • No interlibrary loan will be processed for patrons with delinquent accounts.
  • Materials borrowed from other libraries are subject to the originating library’s rules regarding fines and loan periods.
Checks for lost or damaged books belonging to other libraries must be made out directly to the originating library. The Alden Library

 

 

What do I do if I can’t find what I need?

Call your colleagues in the Alden Library. If it exists, they can find it. Academic Librarians are highly trained specialists in information retrieval and ours are some of the best. You can’t be expected to know what they have spent a career learning.  Call the Reference Desk at 508.854.4366 during any of the 67 hours a week that the library is open or e-mail reference@qcc.mass.edu and someone will get back to you promptly.

 


George I. Alden Library, Quinsigamond Community College, 670 West Boylston St., Worcester, MA 01606 (508) 854-4366


Page updated April 24, 2007