En Español

Human Services

Certificate

 

Program Coordinator

Walter Swett Jr.

    (508)-854-4331
walters@qcc.mass.edu 

 

Admissions Requirements

 

 

Next Step

Enter the workforce or enroll in the Human Services associate's degree program.


Human Services is a broadly defined field with many occupational titles. The core objective of all human service workers is to meet human needs by focusing on prevention as well as remediation of problems and maintaining a commitment to improving the overall quality of life of populations, communities, families and individuals.

Focus on Competencies
Human service generalists are trained in a wide variety of helping interventions in order to provide direct services to individuals or groups with a diversity of needs. Human Services courses are designed to address core knowledge and competencies. The National Skills Standards Board has identified a set of core skills for entry-level, direct support human service workers.

Graduating students will demonstrate knowledge and/or skills in these 12 identified competency areas:

  • Participant empowerment
  • Community and service networking
  • Education, training and self-development
  • Crisis intervention
  • Communication
  • Facilitation of services
  • Advocacy
  • Organizational participation
  • Assessment
  • Community living skills and supports
  • Vocational, education and career supports
  • Documentation

The certificate in human services prepares students for entry-level career positions in a wide variety of human service occupations. The coursework is also designed to meet the educational needs of entry-level, non-degreed workers in human service programs seeking career advancement. This Certificate program will also meet the needs of individuals who are choosing to change careers and have general education college credit, but no coursework in the art of helping or skills in navigating the human services delivery network.
 

Courses

Introduction to English Composition
English Composition & Literature I
Introduction to Human Services
The Helping Relationship: Human Services Delivery
Group Process for Human Services
Community Service: Delivering HumanServices
Introduction to Psychology
Introductory Sociology (Principles)
Electives (2)

Home Sitemap Logins Contact Us