Please note the following:

• All backups are performed on a nightly basis.
• "Share Name" information may be obtained by:
  • Opening "My Computer"
  • The "share name" is listed for all your mapped drives, such as:
    • username$ on 'File Server (calkins)' (G:)
• "Directory Path" information may be obtained by:
  • Opening "My Computer"
  • Double-click the share name, such as in the previous example:
    • username$ on 'File Server (calkins)' (G:)
  • Expand the mapped drive to the file or folder you need restored
  • The "Directory Path" will be visible in the "Address" section, such as:
    • G:\EPO 3.5 Patch 3\Setup\Console\Product\040a
• The College's backup retention period is eight weeks. Data past eight weeks may not be recoverable.
• You may request a single file be restored OR an entire folder structure. Please make the appropriate entries in the form below.
• Restore requests will be processed within three business days of receipt.
• Any request to restore a shared Access database will require Department Head authorization.
• For any fields for which you select "Other", please provide detail in the "Comments" section below.