QCC Online | QCC Ed2Go |   Summer & Fall 2009 Online

Check our Frequently Asked Questions for Quick Answers

General Information

• How do I know if Online Learning is right for me?
• How do I register for a course?
• How do I take an online course?
• I've registered for an online course, what is my next step?

Course Information

• What courses are being offered and who is teaching them?
• What kind of commitment is required of me as an Online Student?
• When am I going to hear from my Instructor?
• I haven't heard anything yet and classes start tomorrow. When am I going to be contacted?

Computer Requirements

• What do I need for technology?
• Is Windows Vista operating system compatible with Blackboard Vista?

Technical Issues

• How can I prevent technical problems from happening in my online course when using Blackboard Vista?
• How do I deal with computer, Internet or printer failures when I am taking an online course?
• How do I access technical support?
• How do I correct a Java Problem?
• How can I prevent JAVA from automatically updating?
• Can I use Office 2007 with Blackboard Vista?
• How do I save a Word 2007 file so it can be opened in older versions of MS Word?
• How do I open a Word document, an Excel spreadsheet or a PowerPoint presentation from Blackboard?
• Why do I get an error when I click to view a PowerPoint presentation or try to open a Word document?

• How can I correct access problems with my "smart" flash drive so I can use it like a regular flash drive?

Still Have Questions?

• If you you have a technical question that was not answered in the FAQ, please email the QCC Helpdesk
• For non-technical questions, contact the appropriate administrative department for more information.