PREFACE

This emergency procedures guide has been designed to provide a contingency manual for Quinsigamond Community College to plan for campus emergencies.  While the guide does not cover every conceivable situation, it does supply the basic administrative guidelines necessary to cope with most campus emergencies.

The college policies and procedures herein are expected to be followed by all whose responsibilities and authority cover the operational procedures found in the guide.  Campus emergency operations will be conducted within the framework of the college guidelines.  Any exception to those emergency operation procedures will be conducted by, or with the approval of those college administrators directing and /or coordinating the emergency operations.

PURPOSE

The basic emergency procedures outlined in this manual are to enhance the protection of lives and property through effective use of college and community resources.

The purpose of these procedures is:

Whenever an emergency affecting the campus reaches proportions that cannot be handled by routine measures, the President, or designee may declare a state of emergency, and these contingency guidelines may be implemented.  Four general types of emergencies have been defined and may result in the implementation of this plan.  These are (1) Minor (Isolated Critical Incident), (2) Localized Emergency, (3) Major Emergency, and (4) Disaster.  Since emergency is sudden and without warning, these procedures are designed to be flexible in order to accommodate contingencies of various types of magnitudes.

SCOPE

This procedure applies to 670 West Boylston Street and includes – after hours.  The college will make every effort to work with satellite campuses in the development of emergency response procedures.  In the event of a catastrophic event at satellite locations, the main campus will provide resources and support to assist in the crisis

EMERGENCY RESPONSE

During the Campus emergency, the Campus Police Department will take appropriate and immediate measures necessary to manage the emergency, safeguard life and property, and maintain educational facilities. The Chief of Police or designee will activate the Emergency Response Team when necessary. The Chief of Police will immediately consult with the College President regarding the emergency. The College President or designee will declare a campus state of emergency. The Emergency Response Team (ERT) will be activated based upon the level of emergency designated by the Chief of Police or designee. The level of the emergency and instructions will be communicated to the college community by one or all of the following:

• DCC Text Messaging

• Roof top Siren - Speaker

• Campus wide voicemail broadcast

• Campus weather warning information line (Recorded message) (508) 854-4545

• Main Campus Switchboard Number (508) 853-2300

• TTY access

• Global email message

• Portable or cruiser megaphone system

• Fire alarms

• Cruiser sirens

• Plasma Screen

The Emergency Response Team will assemble in a designated control area to coordinate the emergency response. All other personnel, students and guests, will adhere to the following procedures as outlined in the Emergency Management Guide for the College Community.

• Dial (508) 854-4444 For minor and localized emergencies

• Dial (Recorded message) (508) 854-4545 for information and instructions.

For major & catastrophic emergencies Dial (508) 854 4444.

• Evacuate the building by using the stairs to the nearest safe and unobstructed exit. Once outside the building, move 500 ft from the building to insure that emergency vehicles arrive to the scene without difficulty. Provide your name to college or law enforcement official when asked.

• Wait for further instructions from Campus Police, local police, or Emergency Response Team members, (identified by brightly colored vests).

DEFINITIONS OF EMERGENCIES

The following definitions of an emergency are provided as guidelines to assist college personnel in determining the appropriate response.

1. Minor Emergency (Isolated Critical Incident) Incidents that primarily involve Campus Police and Student Services:  any incident potential or actual, which will not seriously affect the overall functional capacity of the College. They are isolated and impact a limited number of people and only small parts of the college community or physical property are affected.  Although minor incidents would not require the intervention of the Emergency Response Team “ERT” as a whole, selected members of the team may be involved as necessary.

Examples would include, but are not limited to:

2. Localized Emergency impacts only a small part of the college community or physical property and does not affect the overall functioning capacity of Quinsigamond Community College.  A localized emergency may not require the intervention of the Emergency Response Team as a whole; however, selected members of the team may be involved as necessary.

Examples would include, but are not limited to:

1.    Small, localized fire

2.    Isolated power outage

3.    Small, localized hazardous material spill, which can be immediately controlled and properly cleaned up.

4.    Major Emergency any incident, potential or actual, which affects an entire building or buildings, and which will disrupt the overall operations of the College.  Outside emergency services will probably be required, as well as major efforts from campus support services.  Major policy considerations and decisions will usually be required from the College Administration during these times of crises. ERT should will be activated

5.      Disaster any event or occurrence, which taken place and has seriously impaired or halted the operations of the College, this could include a citywide emergency.  In some cases mass casualties and severe property damage may be sustained.  Outside emergency services will be essential, but may not always be available. Expect to be self sufficient for a minimum or 48 hours.  Major policy considerations and decisions will be required and ERT will be activated.

DECLARATION OF CAMPUS STATE OF EMERGENCY

The authority to declare a campus state of emergency rests with the College President or designee as follows:

During the period of any campus major emergency, the Campus Police Department, as required, shall place into immediate effect the appropriate procedures necessary in order to meet the emergency, safeguard persons and property, and maintain educational facilities. Campus Police shall immediately consult with the President or designee regarding the emergency and the possible need for a declaration of a campus state of emergency.

Only those individuals who have been assigned as Emergency Response Team members will be allowed to enter the established emergency site.

GENERAL PRINCIPLES

·         An emergency may occur at any time with little or no warning.

·         The succession of events in an emergency is not predictable, thus these published support and operational plans will serve only as a guide, and may require modification in order to meet the unique requirements of the emergency.

·         Good judgment and sensitivity to individual situations are the most important factors in an effective institutional response to crisis situations.

·         Human compassion and concern for individuals should remain foremost.

EMERGENCY TEAM ROLES AND RESPONSIBILITIES

The following is a brief depiction of personnel and their responsibilities pertaining to emergency management.  Their responsibilities include all that’s indicated, but are not limited to the following:

PRESIDENT

As the Chief Executive Officer for Quinsigamond Community College, the President has the responsibility for the overall management during an emergency.  Convenes Senior Staff and informs Trustees and/or Board of Higher Education on the level of the emergency and the actions taken.

EMERGENCY ADMINISTRATIVE COORDINATOR

VICE PRESIDENT OF ADMINISTRATIVE SERVICES

Assumes the responsibilities of the Chief Executive Officer for Quinsigamond Community College in the absence of the President. Directs all emergency administrative coordination and monitors the Emergency Response Team.

EMERGENCY DIRECTOR

CHIEF OF POLICE

The direct operational control of the campus major emergency or catastrophic event is the sole responsibility of the College Emergency Director.

EMERGENCY FACILITIES COORDINATOR

DIRECTOR OF FACILITIES

Provides equipment and personnel to perform shutdown procedures, hazardous area control, barricades, damage assessment, debris clearance, emergency repair and equipment operation and protection.  Coordinates building and grounds staff for necessary support.

VICE PRESIDENT OF ACADEMIC AFFAIRS

The primary responsibility of the Vice President of Academic Affairs lies with keeping the appropriate faculty notified in cases of emergency where they may be affected.

VICE PRESIDENT OF ENROLLMENT AND STUDENT SERVICES

The primary responsibility of the Vice President of Enrollment and Student Services is to insure support services for students during and after an emergency.

COMMUNICATIONS COORDINATOR

MARKETING MANAGER

Primary responsibility is to be the sole disseminator of information related to the emergency.

HUMAN RESOURCES

Responsible for responding to all incidents classified as minor, localized, major and/or disasters as needed.

HEALTHCARE CONSULTANT (Registered Nurse)

Responsible for responding to all incidents classified as minor, localized, major and/or disasters as needed.

SCIENCE LABORATORY COORDINATOR

Responsible for responding to all incidents classified as minor, localized, major and/or disasters as needed.

COORDINATOR OF COUNSELING

Responsible for responding to incidents when summoned.

COMPUTER/PHONE SYSTEMS COORDINATOR

DIRECTOR OF TELECOMMUNICATIONS

Responsible for responding to incidents classified as minor, localized, major and/or disasters as they relate to technology failures or services essential in the effective management of the EOC.

C.S.C. EMERGENCY COORDINATOR

DIRECTOR OF CHILDREN’S SCHOOL

Responds to all incidents in the Children’s Study Center classified as minor, localized, major and/or disasters.

LOGISTICS

PURCHASING MANAGER

Coordinates and processes requests for additional resources.

DISABILITIES SERVICES LIAISON

DEAN OF DISABILITIES SERVICES

Responsible for responding to all incidents classified as minor, localized, major and/or disasters as needed.

FOOD SERVICES LIAISON

ASSISTANT DEAN OF AUXILLARY OPERATIONS

Responsible for managing appropriate staffing numbers to assist in emergency food services.

CAMPUS POLICE

Responsible for responding to all incidents classified as minor, localized, major and/or disasters.

STUDENTS – Are responsible for the following:

FACULTY AND SUPERVISORS

Each faculty member and supervisor is responsible as follows:

CAMPUS COMMUNITY ROLES/ RESPONSIBILITIES

ALL COLLEGE PERSONNEL

Each employee is responsible for the following:

·         Learns appropriate building evacuation routes and evacuation locations from his/her work area using the Departmental Emergency Evacuation Plan “DEEP”.

COLLEGE COMMUNICATION SYSTEM

The campus community is to be immediately notified upon the confirmation of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students, employees, and visitors on or off campus, unless issuing a notification will compromise efforts to contain the emergency.

Campus communication systems consist of broadcast voicemail and email, text messaging and a roof top siren warning system. The Marketing Manager will assist the Incident Commander in producing a campus wide message as per the President’s instruction. The Chief Technology Officer or designee will broadcast the message through broadcast voice-mail text messaging and e-mail to the campus community. The Chief technology Officer or designee will post regularly updated messages on the emergency web page as directed from the incident commander or designee. Depending on the level of the emergency, Campus Police will utilize the roof top loudspeaker siren system to broadcast a message. The broadcast messages will contain information directing the campus community to follow specific instructions and take particular action as necessary. Fire alarms may be used in an immediate emergency to evacuate the building only at the direction of Campus Police. In the event that all communications are inactive, Campus Police will activate all cruiser sirens throughout the campus to warn the college community.

ON CAMPUS EXTENSION DIAL     Emergency                    4444

OFF CAMPUS TELEPHONE DIAL   Emergency (508) 854 4444

EMERGENCY RESPONSE & EVACUATION MEASURES

In the event that campus buildings need to be evacuated, it will be done (when at all possible) building by building. 

The following are steps to be taken during an evacuation:

Campus Police

Building Occupants

Brightly colored vests will identify ERT members

OUTDOOR EVACUATION LOCATIONS

The emergency response team has identified evacuation locations throughout campus. Due to the sensitivity of this information the locations will not be published in this guide.

NOTE: Emergency Response team members and certain College Officials “only” will have this classified information.

EVACUATION FROM CAMPUS

In the event that the Quinsigamond Community College campus must be evacuated, the parking lots will be emptied in the following order and funneled via alternate routes. This is to prevent gridlock and congestion on the main access road and to enable emergency personnel to enter or exit the campus.

NOTE: For those times when extenuating circumstances prevent the evacuation via a pre-arranged route, emergency personnel will re-direct vehicles toward an alternate egress.

1.    Parking Lot #1 Exit south by Assumption Ave and then on Loop Road to West Boylston Street

2.    Parking Lot #2 Exit south by Assumption Ave and then on Loop Road to West Boylston Street

3.    Parking Lot #3 Exit east toward Burncoat Street

4.    Parking Lot #4 Exit east toward Burncoat Street

5.    Parking Lot #5 Exit east toward Burncoat Street

6.    Athletic Lot Exit west on Loop Road toward West Boylston Street

7.    Surprenant Lot Exit north and turn left onto Loop Road toward West Boylston Street

8.    Administration Lot Exit west toward West Boylston Street/Front Driveway

9.    CSC Lot Exit south toward Randall Street

10. Assumption Ave Exit East on Assumption and then on Loop Road to Staff Lot West Boylston Street

When possible, uniformed officers will be there to assist in moving traffic off campus as quickly as possible.

At no time will traffic go the wrong way on the loop road, unless directed by Campus Police.

Aftermath

·         After the threat is over an assessment of both injuries and property damage will be conducted.

·         Emergency Response Team will immediately report findings to the President.

·         President will give the “All Clear” signal to ERT.

·         Senior Administrators will be notified and will allow normal operations to resume.

FIRE/EXPLOSION

The following measures will take place in cases of fire or explosion:

Campus Police

If necessary, the Emergency Response Team (ERT) will be activated.  Otherwise, appropriate personnel will be notified.

When the Worcester Fire Department and Massachusetts State Fire Marshall personnel arrive on campus they will assume all authority until the crisis is over.

Building Occupants

Evacuation Plan for Students and Staff with Disabilities 

The evacuation procedures for individuals with disabilities are as follows:

When the alarm sounds (or notification to evacuate is given) it is important to determine the nature of the emergency and act accordingly.

Elevators are not to be considered as an exit option unless clearance from Campus Police is given.

Individuals who walk with assistive devices may need assistance.

Individuals who are blind or partially sighted may have to depend on others to lead them, as well as their dogs, to safety during a disaster (a guide dog could become confused or disoriented in a disaster). A service animal’s safety is secondary to ensuring the safe evacuation of people.

Wheelchair users who are on the main level of a building and can exit directly to the outdoors should do so as quickly as possible.

If disaster is clearly present and it becomes necessary to evacuate, it is the responsibility of the individual with the disability to request assistance. In general these individuals must not be carried, except in an extreme emergency, due to risk of potential injury or death. It is preferable that one understands the proper way to transfer a person with a disability or to move someone with a physical disability and what exit routes from the building are best. The individual knows best how he or she should be carried and should direct volunteers accordingly.

Note: If a person with a disability cannot get out of a building the best thing for them to do is to go to the nearest accessible stairwell and let someone know of their location so they can notify the proper authorities.

HURRICANE / BLIZZARDS

In the event of a natural disaster such as hurricanes, blizzards, tornados and floods the primary criteria is preparedness.  The more warning of a storm, the better prepared the college community will be to deal with the situation.

Stage One:  Hurricane / Blizzard Watch

Stage Two:  Hurricane / Blizzard Warning

Stage Three:  Six Hours Prior to the onset of Hurricane/Blizzard

Stage Four:  Onset of Hurricane/Blizzard

Stage Five:  Aftermath of Hurricane/Blizzard

EARTHQUAKE

During an emergency remain calm and quickly follow the steps outlined below:

In the event of an earthquake:

TORNADOS

Tornados are violent storms, with whirling winds that can reach 200 –400 miles per hour.  The width of tornado paths ranges generally from 200 yards to one mile.  It is virtually impossible to out run a tornado.  The national Weather Service issues severe weather warnings using the following terms:

Due to the nature of tornados there is very little advanced warning.  The following steps should be taken if one should occur:

Campus Police

Upon receiving a National Weather Service advisory for a tornado watch or tornado warning, the Quinsigamond College Police Department will adhere to the following:

•      Notify the Emergency Response Team;

•      Continue to update ERT with updated information;

•      Alert Campus Community ASAP (via appropriate communication mechanism); Using QCC Alert, Including the roof top siren pre- recorded Tornado warning.

•       If time permits, release a telephone broadcast, global email alert or one on one verbal notification and activate the outside roof top siren warning message.

Facilities Department

Upon receiving information from the Emergency Response Team, the Facilities Director will be responsible for the following:

All Campus Personnel and Students

All campus personnel and students will follow the directions of the Emergency Response Team and Campus Police. 

(Assembly areas noted on page).

Emergency Response Team (ERT)

Aftermath

BOMB THREAT

Bomb threats are to be taken seriously and require prompt attention. To evacuate or not upon receiving a bomb threat is a very difficult decision. Many factors must be weighed such as: Was the threat specific in reference to the bomb placement? If not, where is the safe zone to evacuate people toward?

What is the time frame to conduct a search and safely evacuate? Are there secondary devices? These are some of the questions that must be quickly considered prior to a total evacuation.

Contrary to popular belief, Campus Police officials have no basis to order a facility evacuated based upon a bomb threat. Only the person in charge of the facility (President, store manager, principal) has the authority to have the facility evacuated. However, if the Campus Police official is asked for advice, he/she should err on the side of caution and recommend evacuation.

It makes no sense for off campus law enforcement personnel, who are unfamiliar with the campus facility, to search for a suspected device. It is recommended that personnel who normally work in the facility search familiar areas.

Upon Receiving a Bomb Threat

•      Take notes on the caller’s threat, tone, voice characteristics and background noise.

•      Complete the bomb threat checklist as provided for your desk reference and/or at the back of this booklet.

•      Notify Campus Police immediately.

Campus Police

•      Will notify appropriate authorities Massachusetts State Police, Worcester Police Department and Worcester Fire Departments.

•      Activate Emergency Response Team if needed.

•      Contact Facilities (if overt search is determined) to start evacuation procedures at the threatened building. Campus Police will assist with the evacuation procedures, if necessary.

Facilities Staff

•      Upon notification from ERT or Campus Police, will assist in the search of building areas and traffic and crowd control if needed.

•      Assist with utility companies in any requests.

Aftermath

•      Assess injuries and damaged property.

•      Report findings to the President.

•      President will give the “All Clear” signal to ERT.

BOMB THREAT REPORT FORM

THREATING PHONE CALLS                    DESCRIPTION OF CALLER’S VOICE

Time call received: _________                  Male ________    Female__________

Exact words of person calling:                       

_________________________               Young ___ Middle Age ____ Old_____

_________________________

_________________________                Tone of Voice ___________________

_________________________    

                                                                   Accent ________________________

Questions to ask:                                      

                                                                          Background Noises:

1. When is the bomb going to explode?     _______________________________

     ____________________________      _______________________________

2. Where is the bomb right now?                ______________________________

   (Building, floor, room #)                            ______________________________

     ____________________________

3.  What kind of bomb is it?                         Is voice familiar?

     (appearance)                                          ______________________________

     _____________________________

4.  What does it look like?                            If so, who did it sound like?

     (concealed or hidden)                              _____________________________

      _____________________________      _____________________________

5. Why did you place the bomb?                   _____________________________

     ______________________________     Remarks: _____________________

_________________________________    _____________________________

                                                                      _____________________________

Person (receiving/monitoring) the call:          _____________________________

________________________________       _____________________________

Department ______________________       _____________________________

________________________________       _____________________________

Telephone# ______________________       _____________________________

Home Address ____________________      _____________________________

_________________________________     _____________________________

_________________________________      ____________________________

Home Telephone# __________________     ____________________________

Date _____________________________     ____________________________

ACTS OF VIOLENCE

There are times that incidents may occur on campus that involve violence, disruptive behavior, riots, terrorists acts or weapons.  The rule of thumb in these cases is to call Campus Police Immediately, Dial Emergency (508) 854 – 4444.

Campus Police

Facilities

Media Relations and Communications

Aftermath

ONLY AUTHORIZED SPOKESPERSONS (COLLEGE PUBLIC RELATIONS DEPARTMENT) WILL MEET OR TALK WITH THE MEDIA. ALL CALLS OR

REQUESTS FOR INFORMATION ARE TO BE DIRECTED TO THAT OFFICE AT EXTENSION 7513.

CIVIL DISTURBANCES OR DEMONSTRATIONS

Most campus demonstrations such as marches, meetings, picketing and rallies will be peaceful and non-obstructive.  A demonstration should not be disrupted unless one or more of the following conditions exists as a result of the demonstration:

·         INTERFERENCE with the normal operations of the College

·         PREVENTION of access to office, buildings or other College facilities

·         THREAT of physical harm to persons or damage to College facilities

If any of these conditions exists, Campus Police should be notified and will be responsible for contacting and informing the President and appropriate Vice President. (Student Services or Academia).  Depending on the nature of the demonstration, procedures should be followed specific to the following:

Peaceful Non-Obstructive Demonstration: Generally, demonstrations of this kind should not be interrupted.  Demonstrations should not be obstructed or provoked and efforts should be made to conduct College business as normally as possible.  If demonstrators are asked to leave but refuse to leave by regular facility closing time Campus Police will take appropriate action.

The College reserves the right to direct and identify locations on campus best suitable for peaceful demonstrations.

Non-Violent Disruptive Demonstrations:  In the event that a demonstration blocks access to College facilities or interferes with the operation of the College, demonstrators will be asked to terminate the disruptive activity.  If demonstrators refuse to leave or terminate activity, Campus Police will take appropriate action.

Violent Disruptive Demonstrations:  In the event that a violent demonstration in which injury to persons or property occurs or appears eminent, the Emergency Director, Campus Police, the President and appropriate Vice President will be notified.  This body will confer and determine appropriate action to be taken. 

If determination is made to seek the intervention of state and/or local authorities the demonstrators should be notified.  Demonstrators may be notified verbally by campus authorities and/or through one of two forms established by the college, identified as Attachment “A” or Attachment “B”.  These forms will be available under the guidelines established for the Emergency Response Team and will be contained within the Teams Manual…

NOTE:  The Chief of Police or his/her designee reserves the right to call for police assistance without counsel from others if it is deemed to be of paramount importance to the safety of persons involved.

All calls from media are referred directly to the Marketing Manager. 

ATTACHMENT A

DIRECTIVE TO IMMEDIATELY TERMINATE DEMONSTRATION

(Identify Self) College Representative

This assembly and the conduct of each participant is seriously disrupting the operations of Quinsigamond Community College and is in clear violation of the rules of Quinsigamond Community College.  You have previously been called upon to disperse and terminate this demonstration.  Accordingly, you are directed to terminate this demonstration.  If you have not done so within the next fifteen (15) minutes, whatever measures are necessary to restore order – including calling for police assistance – will be taken.  Any participant who continues to demonstrate is subject to possible arrest and/or to college sanctions.

DEMONSTRATION WITH THE ASSISTANCE OF POLICE

(Identify Self) College Representative

You have previously been directed to terminate this demonstration

ATTACHMENT B

DIRECTIVE TO IMMEDIATELY TERMINATE and you have been put on notice as to the consequences of your failures to do so.  Since you have chosen to remain in violation of the rules and regulation of Quinsigamond Community College, the Police will now be called to assist in dispersing this assembly.  Those who fail to leave immediately will be subject to arrest and college sanctions.

MEDICAL AND FIRST AID

            EMERGENCY TELEPHONE NUMBER: 4444

If serious injury or illness occurs on camps, immediately dial 4444.  Give your name; describe the nature of the medical problem and the campus location of the victim (building, floor, room etc.) In case of injury or illness please remain with the victim until trained personnel arrive.  Keep the victim still and comfortable.

PSYCHOLOGICAL CRISIS

A psychological crisis exists when an individual is threatening harm to himself/herself or to others or appears to be out of touch with reality due to medications or emotional turmoil.

If such a crisis occurs:

SERIOUS ACCIDENT, CRIME OR DEATH ON CAMPUS

·         When Campus Police is made aware of a serious crime, accident or death, Campus Police initiates immediate contact with the normal chain of protocol.

·         The Emergency Director and Emergency Coordinator will review with the College President. Members of the Resource and Response Teams will be convened with 24 hours to assess and deal with the various aspects of the emergency.

·         In the event of serious accident or death of a student, all inquiries should be directed to the Dean of Enrollment and Student Support Services; in the event of serious accident or death of an employee, all inquiries should be made to the Director of Human Resources.

·         If a serious crime, accident or death occurs, Campus Police will coordinate all aspects of the criminal investigation.

·         Appropriate post prevention activities should be initiated for the college community.

CHEMICAL OR RADIATION SPILL

UTILITY FAILURE

·         In the event of a major utility failure, immediately notify Facilities at extension 7400.

·         If there is potential danger to building occupants, or if the utility failure occurs after hours, weekends or holidays, notify Campus Police at extension 4444.

·         Campus Police will take appropriate action and if necessary initiate evacuation procedures as outlined in accordance to the Standard Operating Procedure Manual (S.O.P.)

ADDITIONAL INFORMATION AND PROCEDURES

Always observe the steps above whenever the following utility emergencies arise:

Campus building lighting may not provide sufficient illumination in corridors and stairs for safe exiting.  Use caution when exiting by stairs and corridors.

If you are trapped in the elevator, turn on the emergency alarm (located on the front panel) which will signal for help.

Cease all operations.  DO NOT SWITCH ON LIGHTS OR ANY ELECTRICAL EQUIPMENT.  Remember electrical arcing can trigger an explosion!  Notify Campus Police at extension 4444 and the Facilities Department at extension 7400.

Immediately notify Campus Police at extension 4444 or Facilities at extension 7400 and if necessary vacate the area.

Cease all operations. DO NOT SWITCH ON LIGHTS OR ANY ELECTRICAL EQUIPMENT.  Remember that electrical arcing can trigger an explosion!  Notify Campus Police at extension 4444 and the Facilities Department at extension 7400.

If smoke odors come from the ventilation system immediately notify Campus Police at extension 4444 or Facilities at extension 7400 and if necessary cease all operations and vacate the area.

RESPONSIBILITY AND REDINESS

ORIENTATION FOR NEW EMPLOYEES

The Human Resources Department will provide new employees with the “College Community Emergency Response Guide”. The guide will be a part of the packet provided to new employees when they are hired.

ORIENTATION FOR NEW STUDENTS

The College Orientation Staff will provide new students with the web address to the “College Community Emergency Response Guide” which includes necessary emergency information.

REDINESS DRILLS AND EVACUATION

The Emergency Response Team will conduct yearly drills. This can include, but is not limited to, tabletop exercises or full-blown inter-agency coordinated drills.

ASSESSMENT AND CRITIQUING MEASURES

The Emergency Management Team will meet weekly for trainings, review procedures and guidelines and update (if necessary), the Colleges Emergency Management Plan. The Emergency Response Team will conduct “After Action” meetings to evaluate and critique the effectiveness of actual incident responses.

EMERGENCY PHONE LOCATIONS

Administration Building

Basement Level Entrance

1st floor – by both elevators

2nd floor - by both elevators

3rd floor - by both elevators

4th floor - by 416A, elevator

Surprenant Building

Basement - by elevator

1st floor - by elevator

2nd floor - by elevator

3rd floor - by elevator

4th floor - by elevator

Ahlfors Building

Hallway - main entrance

Athletic Center

Basement level - by Campus Police

Basement level - women’s locker room

Basement level - men’s locker room

Basement level - room 135G

Lower level - north wall

Hallway - east entrance

Child Study Center

First floor - main entrance

Second Floor – outside Classroom

Outside Phone Locations

Lot 1 – 2 phones

Lot 3 – 2 phones

Lot 3 Walkway to Lot 2 – 1 phone

Lot 4 by Soccer Field – 1 phone

Lot 4/5 – 1 phone

 CAMPUS MAP

 MEDICAL EMERGENCY

The Quinsigamond College Police Officers are all certified in CPR and First Aid. The Campus Police Department is equipped with an AED (Automated External Defibrillator).

 FIRE

Smoke is the greatest danger in a fire. As you evacuate, or if you are trapped, always stay near the floor where the air is less toxic. STAY LOW!

In advance, familiarize yourself with fire extinguisher locations, exits, and alarm pull stations.

IF TRAPPED DURING A FIRE:

FIRE EVACUATION PROCEDURES

Section 1--- To Report A Fire:

All fires (or possible fires evidenced by smoke, the smell of burning material, etc.) should be reported immediately as follows:

OUTSIDE PHONE: (508-854-4444)

CAMPUS PHONE: 4444

PULL THE NEAREST FIRE ALARM STATION 

Section 2--- All Other Emergencies

Please follow applicable steps whenever the fire alarm in your building is sounded:

Section 3--- Evacuation Plan for Handicapped Student and Staff

Important:

 BOMB THREAT

If you observe a suspicious object or potential bomb on campus, do not handle. Clear the area, and immediately notify Campus Police.

If You Receive a Bomb Threat Call:

If you check your area:

SERIOUS CRIME OR VIOLENCE

As there are never two situations alike, these procedures are only a guideline. As is the case with all emergencies, safeguarding lives is paramount. Use common sense, and do not panic.

  EARTHQUAKE OR TORNADO 

Fear at the time of a disaster may breed panic, and this panic can account for more injuries than the disaster itself. Therefore, calming personnel and students and preventing panic is critical.

In the event of an earthquake:

---- In a doorway

---- Under sturdy furniture

---- Against an inside wall

In the event of a tornado:

---- an interior room or hall

---- Use heavy furniture for shelter if possible

BUILDING ASSEMBLY AREAS

For those occurrence where time is of the essence and reaching an assembly area is impractical, follow identified safety measures specific to your present situation.

Take notice of the following locations unless otherwise directed by a Q.C.C. Police Officer or other college official:

   CHEMICAL EXPOSURE/ACCIDENT 

Damage to individuals and/or the environment can be caused by any unplanned sudden or non-sudden release of hazardous materials. Potentially hazardous materials can include a wide variety of chemicals as well as human waste and other contaminants.